All end customers targeted by Shanghai DEROLIFT can enjoy web support and DEROLIFT technical support services during the service period. If the product fails, the customer can directly log in to the service area of the DEROLIFT website via the Internet to search for special product services or notify DEROLIFT to provide technical personnel and required parts for the customer. The on-site support service will be provided in the countries and regions where the customer requests service, and is limited to countries and regions that have the ability to provide the products and components purchased by the customer.

Please refer to the quotation for the specific service period. Online support services after this period will be determined according to the DEROLIFT service terms. If additional fees are required, DEROLIFT will notify the customer as soon as possible. Despite the existence of service life regulations, consumables and accessories such as consumables, batteries, and others are subject to specific support services.